Single Page or Multi Page form?

There has been a lot of debate about which type of form provides the best User Experience (UX). However, the answer is not definitive depending on the use-case, as there are both advantages & disadvantages to both.

In this article, we'll help you decide which one is the most appropriate for your use-case.

Single Page Form

Quick overview of all the fields - with a single page form, you have a quick overview of all the fields that you need to fill. Data is not spread hidden and spread into multiple pages and the navigation is easier. While in a multi page form, you need to click on buttons in order to navigate through the pages.

People tend to change and update the fields when they are about personal information. If your form contain many personal information fields, it's good to go with a single-page form.

Single type of information - if you take a single type of information, it's good to go with a single-page form as it will be really fast to fill the form. It also gives transparency to the user.

Faster to load - if you are using an old & obsolete form solution, your user will load multiple pages which can be slow, depending on the users' internet connection.

Multi Page Form

Less overwhelming - if you have a lot of fields to fill in your form, it's better to break it into multiple, small pages. This gives the user a sense of progression when navigating through your form.

It's a best practice to add a completion percentage in order to give more transparency to the users' form journey.

Help to group similar questions - you can group similar questions that have a topic in common into the same page. Your form will be better arranged and may lead to an increase of users' form completion.

Progression - as mentioned earlier, it's a must-have to include a progression-bar on a multi-page form. It gives an overview of the forms' length and if the user have enough time to fill the form. It also gives more transparency to the user.

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